🔒 Privacy Policy

1. Who we are

KidsSapiens ("we", "our", "us") operates the website www.kidssapiens.com and provides cognitive training games for children ages 5 and up. The service is directed at parents and guardians, who create accounts and manage their children's profiles.

2. What information we collect

From parents/guardians (account holders):

• Email address (for account creation and communication)
• Password (stored as a secure hash — we never see it in plain text)
• Payment information (processed by third-party payment providers; we do not store card details)
• Optional: first name or display name

From children's profiles (created by parents):

• Nickname or display name (chosen by the parent)
• Age range (5–8, 8–11, or 11–15)
• In-game activity: scores, levels, streaks, and session duration

Automatically collected:

• Device type and browser (for technical compatibility)
• IP address (for security and fraud prevention)
• Session cookies necessary for the service to function

3. What we do NOT collect

• We do not collect real names, photos, or any personal identifiable information from children
• We do not collect location data
• We do not use advertising cookies or third-party tracking pixels
• We do not sell data to third parties — ever

4. How we use information

• To provide and improve the service
• To personalize game difficulty based on the child's age range and performance
• To send transactional emails (account confirmation, billing receipts)
• To detect and prevent fraud or abuse
• To comply with legal obligations

5. Cookies

We use only technically necessary cookies (session authentication and preference storage). We do not use advertising or tracking cookies. You can disable cookies in your browser, but this may prevent the service from working correctly.

6. Children's privacy (COPPA)

KidsSapiens does not knowingly collect personal information directly from children under 13. All accounts are created and managed by parents or guardians. If you believe your child has provided us with personal information without your consent, please contact us at hello@kidssapiens.com and we will delete it immediately.

7. Data sharing

We share data only with:

• Payment processors (e.g., Stripe) to handle subscription billing
• Email service providers for transactional emails
• Hosting infrastructure (servers that run the application)

All third-party providers are contractually bound to protect your data and may not use it for their own purposes.

8. Data retention

We retain account data for as long as your account is active. When you delete your account, all associated data — including children's profiles and game history — is permanently deleted within 30 days.

9. Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data. To exercise any of these rights, contact us at hello@kidssapiens.com. We will respond within 30 days.

10. Security

We use industry-standard security measures: HTTPS encryption, hashed passwords, and limited access controls. No system is 100% secure, but we work continuously to protect your data.

11. Changes to this policy

We may update this policy occasionally. We will notify you of significant changes by email or by posting a notice on the website. Continued use of the service after changes means you accept the updated policy.

12. Contact

Questions about this policy? Reach us at hello@kidssapiens.com or through our contact form.